Question 1

How do I create a TakoRos account?

Accepted Answer

Go to app.takoros.com/register. Enter your email and password. You'll receive a verification email. Once verified, you're in — no credit card needed.

Question 2

How long does it take to set up?

Accepted Answer

Most restaurants are live in under 30 minutes. You create your menu, add your first staff PIN, and you're taking orders. No technician needed.

Question 3

What hardware do I need?

Accepted Answer

Any Android tablet for TakoPOS, TakoKDS, TakoWaiter, and TakoNumbering. Any phone for TakoWaiter and TakoDash. A receipt printer is optional.

Question 4

Is the free plan really free forever?

Accepted Answer

Yes. The Solo plan is free forever — no credit card, no time limit, no catch. All 5 apps are included.

Question 5

What happens when I upgrade?

Accepted Answer

You get access to additional features like multi-staff, kiosk, online ordering, and advanced reports. Your existing data is untouched.

Question 6

Can I cancel a paid plan?

Accepted Answer

Yes, anytime. You return to the free Solo plan automatically. You never lose your data or access to the basic apps.

Question 7

How do I add menu items?

Accepted Answer

Log into your dashboard at app.takoros.com. Go to Menu → Items. Add categories first, then items with prices and photos.

Question 8

How does offline mode work?

Accepted Answer

TakoPOS stores your menu and processes orders locally when internet is unavailable. Orders sync automatically when connection restores.

Question 9

How do I split a bill?

Accepted Answer

On any open ticket, tap the split icon. Select which items go to each customer. Process each payment separately.

Question 10

How do I connect TakoKDS to TakoPOS?

Accepted Answer

TakoKDS connects automatically using your restaurant login. Log into TakoKDS on the kitchen tablet with the same account. Orders appear instantly when placed from TakoPOS.

Question 11

Can I have multiple kitchen screens?

Accepted Answer

Yes. Log into TakoKDS on as many tablets as you need. All screens receive orders simultaneously.

Question 12

What happens to orders if TakoKDS goes offline?

Accepted Answer

Orders queue on the TakoPOS side and sync to TakoKDS the moment the connection restores. No orders are lost.

Question 13

How does TakoWaiter get notified when food is ready?

Accepted Answer

When a chef marks an order ready on TakoKDS, TakoWaiter receives an instant push notification showing the table number.

Question 14

Can waiters take orders on TakoWaiter?

Accepted Answer

Yes. Waiters browse the full menu, add items to a table's ticket, and submit directly to TakoPOS — without walking back to the counter.

Question 15

Which Android versions are supported?

Accepted Answer

Android 8.0 and above. Any tablet released after 2018 should work.

Question 16

Does TakoRos work on iOS?

Accepted Answer

TakoDash works in the browser on any device. The POS apps are currently optimised for Android tablets.

Question 17

Is my data backed up?

Accepted Answer

Yes. All data syncs to TakoRos cloud servers in real time when internet is available. Offline data syncs automatically when connection restores.

Question 18

Does TakoRos support MRA VAT reporting?

Accepted Answer

Yes. VAT reports are available on the Professional plan and above. Reports show total sales, VAT collected, and ex-VAT amounts in MRA-compatible format.

Question 19

Is TakoRos designed for Mauritius?

Accepted Answer

Yes. TakoRos was built in Mauritius for restaurants in Mauritius. Pricing is in MUR-aware format, VAT rates follow MRA guidelines, and support is local.

Find your answer.

How-to guides

Ask the community

Can't find your answer?